FAQ

What is MasterClass.Dental?
MasterClass.Dental is a new immersive Project in modern dentistry that offers online classes taught by the Worlds best doctors directly from their private practice.
What format do the courses take?
MasterClass.dental is an immersive online experience. The curriculum for each MasterClass is designed by the instructor. Each class includes extensive pre-recorded video content. The videos are viewable at any time, and they can be paused, fast-forwarded, and re-watched as many times as you’d like. In addition, many participants utilize the class discussions below each video to share their thoughts, upload their cases, and provide feedback on others’ work.
Am I able to interact with my instructor? 
You are able to send your questions and cases to the instructor in a private way or just share your question/case below the video. We cannot guarantee 100% that you will receive the individual reply, but we will do our best. In any case our instructors will, at times, provide feedback to participants on their “office hours”. They select questions they find to be most helpful for their participants.
What type of device / browser do I need?
You can view classes on any internet-enabled device, on any modern browser.
Can I download the videos?
No, the videos are not downloadable – but they are available in your account at any time, ready for viewing (and re-watching) at any time.
How can I take the C.E. Quiz?
To take the C.E. Quiz, please answer the questions by checking the appropriate checkboxes. By submitting your answers and passing the quiz you will be taken to a page that will allow you to print the C.E. certificate or download it as a PDF file.
How can I reset my password?
To change your password, please go to the “my account” area of the website, find the “Password” field, type in your new password in both the “Password” and “Confirm Password” fields and press the “Update Profile” button. If you can’t login into your account, you can reset your password here.
How can I change my email?
To change your email address, please go to the “my account” area of the website, find the “Email” field, type in your new email address and press the “Update Profile” button.
How do I update my contact information?
Please make sure to keep your account details up-to-date. Only this way the C.E. Certificates you are receiving are valid. To update your contact information, please visit the “My Profile” area of the website.
How do I see the amount of CE credits obtained?
The amount of C.E. Credits obtained is shown, only when logged in into your account, on the top right area of the website. You can also view the MasterClass you are registered for under the “My profile” section of the website.
How can I print the CE certificate for a MasterClass?

In order to earn your CE Credits for a MasterClass please follow the instructions below:

Please make sure you are logged in. If you don’t have an account, you can create an account for free.

Please locate the MasterClass you want to take the C.E. Certificate for. You can do so by using the main menu and browsing the website or by searching the website for the MasterClass name.

Once you have located the MasterClass, please click it and this will get you to the MasterClass page.

In the middle of this page, you will notice a row of tabs ending with the “C.E. Certificate” tab.

Please click the “C.E. Certificate” tab

Please submit the short survey

Once the survey has been submitted you will have access to the C.E. Quiz.

Please answer the questions by checking the appropriate checkboxes. By submitting your answers and passing the quiz you will be taken to a page that will allow you to print the C.E. certificate.

You can now print the C.E. certificate.

You will also receive an email confirming the CE certificate.

We also keep track of your CE certificates and you will always be able to access them under your account.

Are the ADA CERP CE or AGD PACE CE credits approved by my local Dental Board?
In general, the ADA CERP and AGD PACE CE credits offered through our website are approved by local Dental Boards. However, CE requirements may change at any time. Therefore, all dental professionals are encouraged to check with their state dental board to confirm the exact CE credits hours required for their particular license renewal and the total number of credit hours allowed through home study.
How many questions do I have to answer correctly in order to get the CE credit(s)?
To pass the C.E. Quiz, the total number of correct answers must be at least 75% of the number of questions. For a 4 question C.E. Quiz you need to provide at least 3 correct answers while for an 8 question C.E. Quiz you need to provide at least 6 correct answers.
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Tribune Group GmbH is an ADA CERP Recognized Provider.
ADA CERP is a service of the American Dental Association to assist dental professionals in identifying quality providers of continuing dental education.
ADA CERP does not approve or endorse individual courses or instructors, nor does it imply acceptance of credit hours by boards of dentistry.